Privacy Policy

Last updated: November 2026

1BB LLC ("we," "us," or "our") operates the website 1bbcommunity.com and provides the 1 Button Business community platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, and payment details when you register or subscribe.
  • Profile Information: Business name, industry, goals, financial information such as business revenue when requested in onboarding, and other information you provide in your profile. Optional gift or shipping forms also collect the address you supply.
  • Usage Data: How you interact with our platform, including pages visited, features used, and content accessed. Lead-finding tools store successful search terms with your workspace to avoid duplicate searches and manage usage.
  • Communications: Messages sent through our platform, including community posts and direct messages.
  • Files and Recordings: Files, photos, videos, recorded speech and transcripts you upload or import. Original media can contain camera and location metadata. Optional voice enrollment creates a voiceprint for recognizing your voice and requires a separate own-voice permission.
  • Contact Lists: Names, email addresses and other fields in audience lists you upload or synchronize from a connected CRM.
  • Device Information: Browser type, operating system, IP address, and device identifiers. Analytics can derive an approximate city, region, country and postal area from your IP address; this is separate from location metadata that may be included in original media you upload.

How We Use Your Information

  • Provide and maintain our community platform and services
  • Process payments and manage subscriptions
  • Send you important account notifications and updates
  • Deliver AI-generated content, coaching, and personalized recommendations
  • Improve and optimize our platform experience
  • Communicate with you about new features and offerings
  • Comply with legal obligations and enforce our terms

Data Sharing

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party services that help us operate our platform (e.g., payment processors, hosting providers, analytics tools).
  • AI Services: AI features can process prompts, conversation history, business profile details, retrieved knowledge, uploaded files, recorded speech, and transcripts. Some coaching requests include your first name. Content you supply can contain personal information about you or other people; it is not automatically anonymous. Only provide content you have permission to use.
  • Legal Requirements: When required by law, court order, or governmental authority.

Google Drive, Calendar and Meet

Connecting Google lets 1BB store your connected account email and authorization credentials. Choose an account whose files and calendars you are authorized to use, including permission to process other people's recordings and personal information.

  • Drive access: The file picker uses the individual files you choose. Folder browsing and watched-folder sync request broader read-only access so 1BB can list existing folders and read files in folders you select.
  • Imported copies: Photos and thumbnails can be copied to Convex storage. Imported video and audio can be stored in Cloudflare R2. Convex stores connection information, file metadata, transcripts, search data and generated results. Media imported for posting can be served through a link that does not require a 1BB sign-in.
  • Transcription and AI: Importing a recording can start transcription automatically. Audio can be sent to AssemblyAI, transcript text to OpenAI for search embeddings, and relevant imported text to Anthropic for AI responses and content features.
  • Calendar and Meet: 1BB reads calendar lists and availability and creates, updates or removes booking and community events. The team organizer connection also manages Google Meet recording and transcription settings.
  • Disconnecting: Removing a connection in 1BB does not itself revoke Google's grant, delete original Google files or events, or erase material already imported into 1BB. Google Drive and Calendar connections are managed separately.

You can revoke access in your Google Account's third-party connections. To request removal of imported material, see our Google data removal instructions. Stored media, transcripts, generated content, backups and processor-held copies have separate removal processes.

Zoom Recordings and AI Processing

Connecting Zoom lets 1BB receive account identifiers, authorization credentials, meeting and recording metadata, and authorized recording or transcript content. Connect only if you are authorized to share and process recordings from this Zoom account, including other speakers' words and personal information.

  • Transcription:We use Zoom's transcript when available. When a transcript is unavailable, recording audio can be sent to AssemblyAI to produce text.
  • Storage: Convex stores connection information, recording metadata, transcripts, search embeddings and sync records. Audio or video selected for import into the recording library may also be stored in Cloudflare R2 and made available to the transcription service through a time-limited link.
  • Search and AI features: Transcript text can be sent to OpenAI to create search embeddings. Relevant text can be sent to Anthropic when used in AI responses and content features.
  • Disconnecting and removal: Disconnecting Zoom does not delete recordings, transcripts or generated content already imported into 1BB. Removing the connection, deleting stored material and requesting removal from external processors are separate steps.

For help with your connection or a removal request, see Zoom support or email hello@1buttonbusiness.com. Do not send passwords or access tokens.

AI Providers and Connected Recordings

Allow 1BB to send the information below to these third-party AI services when you use AI features or enable an automation. Only the providers needed for that feature receive its information.

Anthropic — Coaching, assistant replies, summaries and content drafts
Your prompts, relevant conversation history, business profile (which may include your name), selected files, transcripts and retrieved knowledge.
OpenAI — Search embeddings and supported assistant features
Text from your prompts, files, transcripts and knowledge; relevant conversation and business context.
AssemblyAI — Transcription
Recordings or accessible media links and the speech they contain.
Google Gemini — Optional image creation and video analysis
Your prompts, reference images or videos, and relevant business context.
TypeSafe (Jev) — AI-assisted member matching
Business profiles and matching context for members who have granted permission.
pyannoteAI — Optional voice enrollment and speaker identification
Voice samples and recordings. Voice enrollment also requires your separate own-voice permission.

When you import a web page or video link, Jina, Firecrawl or Apify may also receive that link and retrieve its content for your knowledge library.

AI is optional. You can continue using non-AI community features without permission and change your choice in Settings → AI permission.

Turning permission off stops new AI transfers and prevents unfinished AI results from being saved. It cannot recall a request already sent or erase existing provider-held copies. Account deletion is a separate action in Settings.

Connecting a recording service such as Zoom lets 1BB import authorized recordings or available transcripts. When transcription is needed, audio or a media link may be sent to a transcription provider. Imported text can become searchable knowledge and context for AI-generated content. Connecting an account and completing an import are separate steps; a connection may have no recordings available to import.

Disconnecting a service does not recall information already sent to an AI provider or automatically erase previously imported content. For questions about information already processed or a deletion request, use the contact details below. This policy describes data handling; it does not itself grant permission to process your data.

Using 1BB With Claude, ChatGPT and Other AI Apps

1BB Connect lets an AI app you choose, such as Claude or ChatGPT, work in your 1BB account for you. You connect it yourself, either by signing in with 1BB inside that app or by pasting a key you create. You pick what it may do before it connects.

  • What the AI app can see:only what you allowed, such as your Library drafts, Gallery photos and videos, calls, Voice DNA writing rules, connected posting accounts (never their passwords) and post results. It never sees other members' information.
  • What it can do:save and edit drafts, add files, and line up posts. Posting needs your yes in the chat, or your Approve tap in 1BB unless you switched on "Let this AI post for me" for that connection.
  • What 1BB keeps:the app's name, the permissions you chose, a scrambled (hashed) copy of its key, when it was last used, a log of actions it took, and short results so a repeated request does not run twice. A pasted key ends after one year. A sign-in connection ends after one year without use.
  • What the AI company receives: the information that answers your request is sent to the AI app you connected. That company handles it under its own privacy policy. 1BB does not read your chats in that app.
  • Disconnecting: go to Settings, then Connect, and press Disconnect. The key stops working right away. Deleting your 1BB account removes your connections and their records. Information already sent to an AI app stays with that app.

SMS / Text Messaging

Our platform may send SMS/text messages for account notifications, coaching reminders, and community updates. By providing your phone number and opting in, you consent to receive these messages.

  • Opt-in required: You must explicitly opt in to receive SMS messages from us.
  • Opt-out: Reply STOP to any message to unsubscribe from SMS communications at any time. Reply HELP for help.
  • Frequency: Message frequency varies based on your account activity and preferences.
  • Rates: Message and data rates may apply. Check with your carrier for details.
  • We will not share your phone number with third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your account data for as long as your account is active. Deleting your account does not cancel subscriptions, installment payments or other contractual payment obligations. Charges may continue under your agreement. Billing cancellation is a separate request; we retain the financial records needed to manage those obligations. You do not need to settle or cancel them before requesting account deletion. To request deletion, use the Data Deletion link below or contact us. Removing information from 1BB does not recall posts already published to another service, messages already sent, or information already processed by another provider. A submitted request or a disconnected account is not confirmation that every copy has been erased. Contact us for the status and scope of your request, including any remaining provider-held information.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for data processing
  • Request a copy of your data in a portable format
  • Object to certain types of data processing
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at hello@1buttonbusiness.com.

Do Not Sell My Personal Information

We do not sell your personal information to third parties. If you are a California resident and wish to make a "Do Not Sell" request under the CCPA, or if you have any questions about our data practices, please contact us at hello@1buttonbusiness.com.

Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. Essential cookies are required for the platform to function. Analytics cookies help us understand how you use the platform so we can improve it. You can manage cookie preferences through your browser settings.

We also use the OpenAI Ads Measurement Pixel to measure visits to our public home and application pages, completed applications, and completed account registrations from our ads. It may use cookies and similar browser identifiers. Our event calls do not include application or signup form fields.

Product Analytics

We use PostHog, a third-party product analytics service, to understand how members use the platform. This includes recording which pages and tools you open, actions you take (such as saving a draft, connecting a social account, or publishing a post), and your general activity level. PostHog also processes approximate location derived from IP addresses for usage analysis.

Usage events and browser performance measurements can be linked to your member account. The updated browser app disables PostHog session replay and automatic capture of click and form content. Explicit feature events and performance measurements remain.

This change does not erase recordings or analytics collected before the update. We do not treat disabling new collection as proof that older information has been deleted.

For questions or requests about your analytics data, email us at hello@1buttonbusiness.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Publishing this notice does not replace a separate permission required for a feature or a new use of your information.

Contact Us

If you have questions about this Privacy Policy, contact us at:

1BB LLC

St. Petersburg, FL 33701

Email: hello@1buttonbusiness.com

Website: 1bbcommunity.com