Data Deletion

Last updated: October 2026

You can request deletion of your 1 Button Business account and all associated data at any time. This page explains every available path so you can choose the one that fits your situation.

Option 1 — Delete from your account settings (recommended)

  1. Sign in at 1bbcommunity.com/sign-in.
  2. Open Settings → Danger Zone in the app.
  3. Scroll to Delete Account and click the button. Confirm in the dialog.

Confirming saves your deletion request and disables account access and AI permission. We complete cleanup within 30 days. Save the private status link shown after confirmation; it confirms when deletion is complete. Our administrators handle cleanup failures without requiring you to contact support. Deletion cannot be undone. It does not recall messages already sent or posts published on another service, and it does not by itself confirm erasure of provider-held information.

Billing is separate from account deletion

Deleting your account does not cancel subscriptions, installment payments or other contractual payment obligations. Charges may continue under your agreement. You can request account deletion without first settling or cancelling those obligations. For billing cancellation or questions before or after deletion, contact privacy@1bbcommunity.com. We retain the financial records needed to manage those obligations.

Option 2 — Disconnect a single social account

If you only want to remove data tied to a specific connected social account (Instagram, Facebook, Threads, TikTok, YouTube, or LinkedIn), open Auto-Pilot Posting → Account Connections from your dashboard and click Disconnectnext to the account. Disconnecting stops that connection; it is separate from deleting your 1BB account or previously imported data. Copies of posts already published on a social platform remain subject to that platform's deletion controls.

Option 3 — Email request

If you can no longer sign in, email privacy@1bbcommunity.com from the address on your account. Include the phrase DELETE MY DATA in the subject line. We will verify your identity and confirm the scope and timing of your request, including provider-held information and any records we are legally required to retain.

Option 4 — Through Meta (Facebook / Instagram / Threads)

You can also trigger a deletion request from your Meta account settings. Go to Facebook Settings → Apps and Websites, find 1BB Posting, and choose Remove. Meta will notify our system. When we receive and verify Meta’s deletion callback, we remove the related local account links, post records and cached analytics. This does not remove posts already published on Meta. Use the confirmation link and tracking code supplied for your request to check its recorded status at 1bbcommunity.com/data-deletion/status.

Google connections and imported material

Disconnect Google Drive in the feature where you connected it. Calendar connections are managed separately. Disconnecting removes that feature's local connection; it does not itself revoke access in Google or erase files, transcripts or generated content already imported into 1BB.

To revoke Google access, open your Google Account's third-party connections and remove the relevant 1BB connection. To request removal of stored 1BB material, email hello@1buttonbusiness.com from the address on your 1BB account. Identify the connected Google account and the files or recordings you want removed. Do not send passwords or access tokens.

Mention imported files, transcripts, search data and generated content that should be included. Application records, stored media, backups and external processor copies require separate checks. Removing a connection or archiving an item is not proof that those copies are erased. Original files and events in Google remain under your control.

Read how 1BB uses Google data.

What we delete

  • Profile information (name, email, phone, profile image)
  • Posts, comments, reactions, and direct messages
  • Second Brain files and embeddings
  • Local social post records, drafts and queued posts
  • Connected social account access tokens (Instagram, Facebook, Threads, TikTok, YouTube, LinkedIn)
  • Email campaigns and audience lists you uploaded
  • Analytics history and engagement metrics
  • Calendar entries and goals

What we retain (legal requirement)

Some billing, security and compliance records may need to be retained for legal obligations or an active legal hold. If this applies to your request, we will explain which records remain, why they are retained and the applicable retention period. This exception is not a reason to retain unrelated profile content.

Contact

Privacy questions: privacy@1bbcommunity.com
See our Privacy Policy for the full data handling overview.